Last Updated: January 30, 2025
Welcome to RadioZiK’s Privacy Policy. We are dedicated to protecting your personal data and ensuring that your information is handled with the highest level of security. Please take a moment to read this policy carefully to understand how we collect, use, and protect your information when you interact with our website, applications, or social media platforms.
1. Information We Collect
The type of information we collect depends on how you interact with our services. This may include:
• Personal identification & log data when using our website
We may collect your name, email address, username, password, device information, browser type, and IP address.
• Personal identification & technical data when using our apps
We do not directly collect personally identifiable information through our apps.
However, our apps may integrate third-party services that collect data used to identify you. These services may include :
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Google Play Services (Android)
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Google Analytics for Firebase (Android)
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OneSignal Push Notifications (Android & iOS)
When using our apps, if an error occurs, we may collect diagnostic information (« Log Data ») such as your device’s IP address, device name, operating system version, app configuration at the time of the error, usage details, and similar statistics.
• Information provided directly by you
If you contact us via phone, email, text, or any communication channel, we may collect your name, phone number, and any information you choose to share.
• Information from third parties
We may receive additional data about you from trusted third-party partners or publicly available sources.
2. How We Use Your Information
We may use your personal data for the following purposes :
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Communication: Responding to your emails, messages, or inquiries.
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Sending information: Providing updates, newsletters, and promotional materials you have opted to receive. You can unsubscribe at any time by following the instructions in our communications or by contacting us.
With your consent, and when legally permitted, we may contact you via email, phone, or mail with news, promotional offers, and information about our products and services.
We do not send unwanted or unlawful marketing content.
We always respect your rights and comply with GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. You may opt out at any time.
3. Information Sharing
• Within our organisation
We may share your information with authorised staff members who need it to provide our services. They will only use it in accordance with this Privacy Policy.
• Partners
If you subscribe to services provided by our partners (e.g., radio advertising), you may share information directly with them.
We recommend reviewing their privacy policies to understand how your data is handled.
They may share some information with us, but never sensitive or financial data, and only for the purposes stated in this policy.
• Legal and regulatory requirements
We may disclose your information when required to comply with the law or to protect our rights, property, safety, or that of others.
4. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
The retention period varies depending on the type of data and legal obligations.
Once data is no longer required, we will securely delete it or anonymise it so that it can no longer identify you.
When determining retention periods, we consider:
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the nature and sensitivity of the data
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the amount of data collected
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legal and regulatory requirements
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the purpose for which the data was obtained
We ensure that we never keep your personal information longer than necessary.
5. Your Rights
If you have an account on our website or have submitted information to us, you have the right to :
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Request a copy of the personal data we hold about you
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Request correction or deletion of your data
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Withdraw your consent at any time
These rights do not apply to data we must retain for legal, administrative, or security purposes.
6. Links to Third-Party Websites, Apps, or Services
Our website and apps may contain links to third-party websites or services.
Once you leave our platforms, please note that we do not control these external websites.
We strongly recommend reviewing their Privacy Policies.
RadioZiK is not responsible for the content, privacy practices, or actions of any third-party sites or services.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to analyse trends, manage our website, improve user experience, and gather demographic information.
You can manage or disable cookies through your browser settings.
8. Security Measures
We take a range of security measures to protect your personal data.
However, no method of online transmission or storage is completely secure.
While we strive to safeguard your information, we cannot guarantee absolute protection.
9. Changes to This Privacy Policy
RadioZiK may update or revise this Privacy Policy at any time.
Any modifications will take effect immediately upon being posted on our website.
We encourage you to review this page regularly to stay informed of any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at :
📩 zik@radiozik.com