About the Organization:
Spandana Sphoorty Financial Services Limited (Spandana) is one of the largest regulated MFIs in India registered as a non-banking finance company. It provides microcredit and credit-plus services in an innovative and transparent manner in villages and towns across India – reaching out to low-income customers, predominantly women, to foster financial inclusion.
About the Job:
Spandana is looking for a VP/AVP – Operations. S/he will be responsible for preparing goals/objectives and budget for the organization by taking inputs from seniors and juniors, internally and externally. S/he will manage vertical and horizontal career development of the team.
Tasks and Responsibilities:
- Conduct weekly update meeting with MD/CEO;
- Conduct monthly review meeting – with direct reports;
- Create processes for regular reporting (meetings, periodicity, agenda, attendees) and facilitate the development of the relevant reporting formats and mediums (hard copy, excel, PPT, email etc.);
- Ensure that the roles, work processes, and relevant formats are ready and in agreement with each other;
- Act as the primary direction provider for the department as well as the final troubleshooter for operational (business and employee) level issues;
- Meet zonal managers as per schedule to monitor achievement versus target, staff concerns, and issues;
- Conduct random field visits to verify on ground realities (15-20% time) and solve urgent crisis issues;
- Liaison with relevant local government authorities to promote the organizations cause and help resolve local issues (specially community based);
- Ensures appropriate training and development interventions;
- Conduct timely and transparent appraisals;
- Ensure development of the outlines of a new product catering to a gap for current customer segments or increasing organization’s efficiency of reaching a new segment of customers (pricing, profitability, target customer segment etc.).
Qualifications:
- Should have minimum 5 or maximum 12 years of experience.
Closing Date: 20 Nov 2012
How to Apply:
Interested candidates can send their resume and cover letter to careers@spandanaindia.com
