Operation Officer

About the Organization:

The Aga Khan Agency for Microfinance (AKAM), a non-profit agency, is part of the Aga Khan Development Network (AKDN). Its mandate is to alleviate poverty, diminish the vulnerability of poor populations, and reduce economic and social exclusion by establishing sustainable institutions that extend a broad range of innovative financial services to underserved population.Background
In 2005, AKAM established the First Microfinance Foundation, Egypt to alleviate poverty and generate economic growth. As a locally-managed lending institution it aims to foster entrepreneurial activity, especially for women in underprivileged neighborhoods. Its operations are governed by principles of long-term sustainability and financial discipline. The Foundation extends credit mainly for income-generating loans to micro and small enterprises, but also provides social loans for housing rehabilitation, education, health care, and family emergencies.

About the Job:
The First Microfinance Foundation is looking for an Operation Officer. S/he will help in supervising branches activities. This includes loan portfolio management, risk assessment, and data analysis.

Tasks and Responsibilities:

• Regular reporting to the operation manager on key issues faced by branches and make recommendations to improve performance and solve problems;
• Conduct independent review of client files, loan applications. This implies extensive visits to clients before and/or after the full repayment of loans;
• Assess strengths and weaknesses of the portfolio, the quality of administrative processes, and other organizational issues;
• Asses the strengths and weaknesses of branch managers and loan officers;
• Provide branches with recommendations and guidelines to address their weaknesses and leverage on their strengths;
• Follow-up on the implementation of recommendations/guidelines issued by the operation manager and/or the internal audit department and assesses their results.

Qualifications:

• Bachelor degree in a related field;
• Minimum 2 years of experience in a similar position;
• Strong negotiation and communication skills;
• Excellent report writing in English and Arabic;
• Ability to work in the field and communicate effectively with staff in the branches and the clients;
• Excellent command of English.

Closing Date: 11 Dec 2012

How to Apply:
Interested candidates can send their resume and cover letter to hr@fmf.com.eg

Please mention « Operation Officer » in the subject line.

Contact:
Swalen Samy
swalen.samy@fmf.com.eg

43L Jazayer St., 4th floor, Awlad Ragab building,
Al Jazayer Square, Maadi
Cairo
Egypt
11435
Egypt

Telephone: +20229820502
Fax: +20225171557