About the Organization:
Invest India Micro Pension Services Private Limited (IIMPS) was established in 2006. It is focused on encouraging and enabling low income informal sector workers and financially excluded individuals to save for their old age. IIMPS has developed a proprietary micro pension model and a scalable technology led process that delivers a range of non-credit financial services to the poor.
About the Job:
IIMPS is looking for an Assistant Vice President – Field Operations. S/he will be responsible for developing field operations strategy and enhancing field operations. S/he will also be maintaining vendor relations and managing the logistics.
Tasks and Responsibilities:
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Field operations strategy:
- Review and analyze the present field operation's process effectiveness and efficiencies at unit level and recommend appropriate changes to enhance the same;
- Set standards for each field unit to ensure standardization.
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Logistics management:
- Accountable for the overall planning, implementation, and optimization of document flow from head office (HO) to field units and vice versa. Ensure proper accounting, reconciliation, and management of inventory at HO, data processing units, and field units;
- Ensure movement and storage of important documents from units to central data processing units;
- Responsible for vendor management: empanel a list of vendors, manage quotations and biddings. Ensure budget compliance.
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Field operations performance:
- Lead field operations function and team to ensure operational efficiency is achieved at field units;
- Effective coordination with all field units to ensures achievement of targets as per the business plans;
- Maintain performance index of field units;
- Ensure strict compliance of all statutory and operational processes;
- Oversee on-site quarterly audits of all units to ensure operational compliance;
- Coordinate with the field units to rectify issues related to data quality. Constantly work towards six sigma quality levels;
- Work with the customer service team to implement service requests from the customers;
- Work with training team to organize need based training.
Qualifications:
- Masters degree in relevant discipline;
- At least 3 to 5 years of proven experience at regional officer level with MFIs or NBFC;
- Excellent analytical skills. Advanced computer skills, particularly Access, Excel, and other analytical or visualization tools;
- Advanced project management skills;
- Fluency in English.
Closing Date: 30 Sep 2012
How to Apply:
Interested candidates can send their resume and cover letter to
careers@iimp.in
Please mention "Assistant Vice President – Field Operations" in the subject line.
Contact:
Ashish Aggarwal
careers@iimp.in
D-26, Sector 3, 2nd Floor
Noida
Uttar Pradesh
201301
India
Telephone: 0120-4663900
Fax: 0120-4232122
