About the Organization:
Invest India Micro Pension Services Private Limited (IIMPS) was established in 2006. It is focused on encouraging and enabling low income informal sector workers and financially excluded individuals to save for their old age. IIMPS has developed a proprietary micro pension model and a scalable technology led process that delivers a range of non-credit financial services to the poor.
About the Job:
IIMPS is looking for an Assistant Vice President – Data Processing Unit. S/he will be responsible for monitoring the processes with the central data processing unit (CDPU), developing plans to improve the quality of information collected at the field level and introducing total quality control (TQC).
Tasks and Responsibilities:
- Ensure all data processing operations are optimized in terms of human effort and cost to IIMPS effort and are consistent with documented turn-around times and budgets;
- Manage a team responsible for all operations functions that support the processing of the application forms;
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Manage and develop monitoring system for central data processing unit (CDPU):
- Manage the implementation of the outsourced processes to CDPU;
- Coordinate with CDPU on timely completion of processes, scanning, and digitization of forms.
- Work closely with field operation team for improvement in quality of data collection;
- Assist training team to identify areas where staff needs to be trained;
- Work collaboratively and supportively to achieve shared objectives with other members of the operations team;
- Responsible for timely fund transfer, generation of account numbers/folio numbers;
- Assist customer protection team in initiating call-backs to customers to monitor process compliance at field;
- Responsible to introduce total quality control (TQC).
Qualifications:
- Masters degree in relevant discipline;
- At least 3 to 5 years of proven experience with BPOs, registrar, and transfer agents, record keeping agencies;
- Experience of implementation of monitoring systems within the context of a data processing;
- Understanding of microcredit, microsavings space;
- Excellent analytical skills. Advanced computer skills, particularly Access, Excel, and other analytical or visualization tools;
- Advanced project management skills;
- Ability to convey complex information in user-friendly and creative ways as well as strong presentation skills;
- Fluency in English.
Closing Date: 30 Sep 2012
How to Apply:
Interested candidates can send their resume and cover letter to
careers@iimp.in
Please mention "Assistant Vice President – Data Processing Unit" in the subject line.
Contact:
Ashish Aggarwal
careers@iimp.in
D-26, Sector 3, 2nd Floor
Noida
Uttar Pradesh
201301
India
Telephone: 0120-4663900
Fax: 0120-4232122
